Design thinking can help you save time and find more creative solutions to your customers' needs. Having a good understanding of the design thinking process will help you explain the benefits to management and clients and implement design thinking at your organisation.

This course Design thinking describes each step in the process, from identifying the problem you want to solve and brainstorming solutions, to prototyping, development, and release. You will learn about the pros and cons of this approach and how to overcome challenges such as organisation inertia and silos.

Done right, design thinking can start your organisation moving toward broader user-centered design techniques such as information architecture, content testing, usability testing, and marketing research.