Your communication skills affect everything you do. Through communication you can bring value to your relationships and to your organisation, which has great influence on your career prospects. This course helps you communicate better in a variety of professional situations, including meetings, email messages, pitches, and presentations.
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THÈMES
1. Communication in Common Situations Running meetings
Running meetings - tools
Sending emails
Explaining something
Advising senior staff
2. Communication in Difficult Situations Pitching ideas
Asking for something
Being caught off guard
Dealing with criticism
Giving a presentation to executives
3. Four communication building blocks Introduction
People
Context
Message
Listening
4. Social Communication Socialising in professional settings
Socialising - tools